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Customer Service/Telesales Representative

Rodda’s craft the world’s leading clotted cream, as well as producing bottled milk, double cream and butter. Our products are made from premium Cornish milk all sourced from Cornish farms within a 30km radius of the Creamery. Rodda’s is a family business, and our much-loved products are in huge demand.

timer Job Type: Permanent

timer Hours: 10.30am – 19.00pm Monday to Friday and occasional Saturday mornings
timer Salary: £24,500 per annum plus benefits
timer Location: Scorrier, near Redruth

Requirements

  • Proven experience in customer service and business administration
  • A warm, engaging, honest personality
  • Attention to detail, high level accuracy
  • Positive ‘can do’ attitude
  • Strong team skills

Role Responsibilities

  • Delivering first class service and being the friendly helpful voice of Rodda’s working closely with and supporting our local Business Development Sales Managers
  • Processing customer orders and completing sales administration
  • Relationship building and upselling when relevant
  • Resolving any customer issues and ensuring our customers receive high level service.

Employee Benefits

As well as good pay rates, we also offer:

  • Free milk and fruit
  • Company events
  • Life assurance
  • Health & wellbeing programme
  • Company Gym
  • Bank holiday payments
  • Free on-site parking

If you are hard-working and reliable, we would love to hear from you. Please apply via Indeed.

Rodda’s is an equal opportunities employer.

Closing Date: 18/08/2024

Job Types: Full-time

If interested and want to work in a safe and supportive environment, please apply by sending your CV and a covering letter.

Rodda’s are an equal opportunity employer.

***THIS POSITION IS NOT OPEN TO AGENCIES***

Job Interest Registration Form

Thank you for your interest in working at Rodda’s.
Rodda’s is a much loved Cornish brand, with a safe and supportive workplace and a friendly team.
Please complete all sections of this form so that we can process your application speedily.

Summary of work experience, with most recent experience first:

Fill in between 1 and 3 positions


Previous Employment 1

Previous Employment 2

Previous Employment 3

Qualifications


Please provide details of any qualifications you hold that are relevant for the role:

Please explain why you will be a great fit or addition to the Rodda’s team: :

Are you currently studying for any qualification and if so, which qualification?

If you have a CV please upload it here